Fueling the lender and title agent workflow for increased revenue and expedited closings

How Flueid’s tech stack delivers transparency and insights at the point of sale to fuel processes, increasing efficiency and delivering cost savings

$1,500

approx. saved on each transaction*

4 Mo.

after launch ROI realized on newly operationalized captive title agency*

7,000

closings / mo. via Captive Title Agency**

In this on-demand, consumer-centric world, mortgage lenders are actively searching for ways to digitally enable increased revenue and deliver best-in-class customer experiences. While much innovation has been focused upstream, a national Lender wanted to do more across its life cycle – from origination to close.

That’s when in mid-2020, they turned to Flueid to help future-proof their business in two ways:

1. Unlocking fast decision-making and a more efficient transaction life cycle through data, insights and logic; and

2. Expanding their business model to diversify revenue streams and connect processes by starting a title agency.

The result: revenue growth in the millions by August 2021.

The first goal was met with Flueid Decision, an analytics system that creates title underwriter-approved decisions and pushes unique insights along every key point in the real estate life cycle. Rather than owning these processes, Flueid focused on fueling and digitally enhancing the Lender’s best practices to create a much more streamlined experience. In this case, it means the Lender receives insights into the curative issues traditionally found during closing at the start of the transaction rather than when title is ordered – saving time and money.

For the second goal, the Lender wanted to integrate title operations into its business. This provided a unique opportunity for revenue diversification – allowing it to sustain revenue momentum in any interest rate environment – while also simplifying the closing process significantly thanks to a fully connected ecosystem.

However, building a title company from scratch takes a great deal of operational strength and resources, including personnel and technological infrastructure. When Flueid discovered the Lender’s plan, it was clear the Flueid Built service – a suite of solutions designed to provide support to operationalize a title company and fuel it with Flueid Decision – could deliver the business lift, cost savings, and risk reduction it desired.

Contact us to request the full case study and learn more about the competitive edge Flueid’s tech stack can deliver for your business – one that is rooted in transparency, control and efficiency.

_*by identifying loans that would later fall out in the loan life cycle_

_**as of August 2021